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Product Catalog: Mitel Networks: Mitel Applications Suite

Simply Communicating®

Uncovering new sales opportunities in a highly competitive market requires a communications strategy. Knowing when, where, and how the customer wants to communicate is key to business success.

Mitel Applications Suite

The Mitel® Applications Suite (MAS) provides a rich set of advanced software applications, including Mitel NuPoint Unified Messaging™ (UM), Mitel Speech Auto-Attendant, Mitel Unified Communicator (UC) Mobile, Mitel Audio & Web Conferencing (AWC), Mitel Customer Service Manager, Mitel Business Dashboard, and Teleworker Solution via an integration with the Mitel Border Gateway (MBG). This select combination of applications works together seamlessly, on a single server, to improve your ability to manage information flow amongst customers, partners, and suppliers to create a competitive advantage.

MAS integrates seamlessly with the Mitel 3300 IP Communications Platform (ICP), the Mitel 5000 Communication Platform (CP), and the Mitel Axxess® platform. Ongoing administration of the applications is completed via a user-friendly, web-based interface. Adding a user to one or several applications is easily accomplished using MAS.

Simplified management and single-server advantages translate into time and cost reduction associated with initial deployment and ongoing management overhead. All of which translate into more time focused on your business.

Products

Mitel 5000 Communications Platform (up to 250 users) (Mitel)

The Mitel® 5000 Communications Platform (CP) enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment.

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Mitel Audio and Web Conferencing (Mitel)

Mitel Audio and Web Conferencing (AWC; formerly Inter-Tel Audio and Web Conferencing) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location.

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Mitel Business Dashboard (Mitel)

Mitel Business Dashboard provides business-wide telephony reporting to help businesses manage their day-to-day operations. Complete real-time and historical reporting enables you to improve business processes and performance, and identify opportunities for cost savings.

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Mitel Communications Director (10 to 65,000 users) (Mitel)

Mitel® Communications Director (MCD) call control software allows you to operate your communications system with flexibility, ease, and reliability.

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Mitel Customer Service Manager (Mitel)

As one application in the Mitel Applications Suite, a communications solution for small and medium-sized businesses, Customer Service Manager provides entry-level contact center functionality for effectively sharing calls amongst a team.

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Mitel NuPoint Unified Messaging Standard Edition (Mitel)

Mitel NuPoint Unified Messaging¿ (UM; formerly Mitel NuPoint Messenger IP®) Standard Edition is a full-featured and flexible unified messaging solution with a low total cost of ownership.

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Mitel Teleworker Solution (Mitel)

For companies looking to cost-effectively optimize productivity, Mitel teleworking solutions allow employees "plug and work" access to the corporate voice and data network from home or on the road, seamlessly retaining all of the features and functionality enjoyed at the office.

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Mitel Unified Communicator Mobile (Mitel)

Mitel Unified Communicator® (UC) Mobile (formerly Mitel Mobile Extension) empowers users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime.

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